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Senior Manager, Internal Communications

Montreal

Job Description

Job Description

Vortex Strategy & Recruitment is actively seeking a Senior Manager, Internal Communications for its client, an international company specializing in the security industry.

The Senior Manager, Internal Communications is collaborative, engaged, dynamic, and serves as a team leader within the department. Reporting to the Director of Internal Communications, you will play a key role in the development and implementation of strategic communication initiatives aimed at engaging, informing, and guiding employees across the organization and its various business units. Your exceptional communication skills, strategic mindset, and business acumen will be essential in ensuring that internal communications across the company are supported by informed and engaged teams.

Role and Responsibilities

Planning:

  • Support the implementation of internal communication strategies across multiple and diverse business units. These initiatives will align with the vision, values, and business objectives of the organization.

  • Collaborate with leadership and internal stakeholders to identify key communication priorities and ensure consistency of messaging across internal channels.

  • Develop a strong understanding of internal partners’ objectives in order to directly connect internal communication strategies to desired business outcomes.

  • Ensure consistency and effectiveness of internal communications by adhering to innovative processes and guidelines.

Internal Communications Execution:

  • Design and implement initiatives aimed at reinforcing the company’s strategic objectives and operational initiatives among employees. Foster a sense of belonging and pride within the organization.

  • Develop and manage communication campaigns, events, and programs designed to promote employee recognition, motivation, and collaboration.

  • Develop and implement change communication plans to minimize employee resistance and support successful change adoption.

Internal Communication Channels:

  • Build and/or optimize various communication channels, such as the intranet, newsletters, email communications, mobile communication platforms, and social collaboration platforms.

  • Ensure these channels effectively deliver important information, company updates, policies, and relevant announcements to employees.

  • Evolve these channels to create and support employee connection and promote the company brand internally.

Content Development and Management:

  • Create compelling and engaging content for internal communication materials, including articles, videos, presentations, and executive messaging.

  • Collaborate with cross-functional teams to gather information and ensure the accuracy, consistency, and relevance of all internal communication content.

Measurement and Evaluation:

  • Track key performance indicators (KPIs) to measure the effectiveness of internal communication activities.

  • Analyze metrics and feedback to continuously improve internal communication strategies and initiatives.

  • Contribute to the sharing of best practices within the internal communications team through regular meetings.

  • Leadership and Team Collaboration:

  • Supervise several internal communications professionals.

  • Collaborate with cross-functional teams, including Human Resources, Marketing, and Executive Leadership, to align internal communication activities with organizational objectives.

Requirements

  • Degree in Communications, Journalism, or a related field and/or a combination of at least 8 years of experience in communications, including prior experience in a B2B environment.

  • Strong implementation experience, with a proven ability to manage multiple projects, assignments, and initiatives simultaneously.

  • Strong storytelling communication skills combined with excellent synthesis capabilities.

  • Excellent interpersonal communication skills and the ability to interact effectively, persuasively, and tactfully with others.

  • Strong analytical skills, attention to detail, and the ability to prioritize responsibilities in a fast-paced, high-pressure environment.

  • Advanced proficiency in Microsoft Office Suite, including SharePoint.

  • Ability to gain cooperation from a wide range of stakeholders, including those with whom no formal working relationship exists.

  • Ability to identify opportunities for improvement to ensure consistent quality and timely delivery of communication initiatives.

  • Strong ability to quickly adapt to change and demonstrate flexibility in response to business needs.

  • Positive energy, maturity, and the ability to serve as a unifying force.

  • Strong English writing and formatting skills.

Benefits

• Competitive salary based on experience;

• Group insurance coverage;

• Retirement savings plan;

• Performance bonuses;

• Hybrid work model;

• World-class corporate headquarters;

• Health spending account;

• And much more.